Once your order is dispatched, you will receive a confirmation via email, SMS, or WhatsApp with a tracking number. You can use this tracking number or your Order ID to monitor the status of your shipment on our tracking page.

Visit the Returns & Exchanges portal on the website. Enter your Order Number and registered Email or Phone number, then click "Find Your Order." Select the item(s) you wish to return or exchange, enter your reason, verify your details, and submit. A confirmation email will be sent once your request is approved.

We offer a free 7-day return or exchange policy from the date of delivery. One return or exchange request is allowed per order.

Exchanges are offered for size only — same product, different size. We do not offer exchanges for a different colour or a different product.

COD orders are refunded via bank transfer to the bank account details entered by the customer while initiating the return request. It may take up to 7 business days for the funds to reflect in your account.

For prepaid orders, refunds are initiated directly to the source account — the same card, UPI, or wallet used at the time of purchase.

To determine your size, you can look at the size chart option available on the product page.

Yes. If you are not satisfied with your purchase for any reason, you can raise a return request and you will be processed with a full refund, provided the request is raised within 7 days of delivery and the item meets the return conditions.

Items must be unused, unwashed, and undamaged, returned in original packaging with all tags intact. Items without tags will not be accepted. If you receive a damaged or wrong product, do not remove the tag — this is required for us to process your case.

Requests must be raised within 7 days of the delivery date. We are unable to accept return or exchange requests after this window closes.

Reverse pickup is initiated within 7 working days of your request being approved. If pickup has not been initiated within 7 working days, contact us at +919818863329 or email support@goodomen.in.

Your new exchange order will be dispatched as soon as the returned item is received and verified by our team. The exchange is subject to the returned item meeting all return conditions.

Once the return request is approved, our pickup partner initiates reverse pickup within 7 working days. As soon as we are notified of a successful pickup and the product is verified, refunds are processed within 7 working days. Please note that refunds cannot be initiated until the return pickup is complete and the product is verified.

Please reach out to us at +919818863329 or write to support@goodomen.in with your order number and we'll follow up with our courier partner immediately.

We're sorry, but we are unable to accept return or exchange requests after 7 days from the delivery date. No exceptions can be made beyond this window.

Only one return or exchange request is permitted per order. Please ensure you verify your size and product details carefully before submitting.

We deliver across India.

Shipping is free on all prepaid orders. A shipping fee of ₹200 applies to all Cash on Delivery (COD) orders.

Orders are processed within 2 business days after payment confirmation.

Standard delivery takes 4–7 business days within India. Delivery times may vary depending on the destination and external factors such as public holidays or natural disruptions.

Once your order is dispatched, you will receive a confirmation via email, SMS, and WhatsApp with a tracking number to monitor your delivery status in real time.

If your order is delayed or appears to be lost, please reach out to us at support@goodomen.in. We will assist you in tracking or resolving the issue promptly.

If a package is returned to us due to an incorrect address or refusal to accept delivery, additional fees may be charged for re-shipping the package. Please ensure your delivery address and contact details are accurate at the time of placing your order.

For any shipping-related inquiries, email us at support@goodomen.in.

If you are not satisfied with your purchase, you can raise a return request within 7 days of delivery and you will be processed with a full refund, provided the item meets our return conditions (unused, unwashed, undamaged, with original tags and packaging intact).

Once the return request is approved and the reverse pickup is successfully completed, refunds are initiated within 7 working days of us receiving and verifying the returned product. Please note that refunds cannot be initiated until the return pickup is complete and the product is verified.

Our delivery partners make a maximum of 2 reverse pickup attempts. Your pickup may be marked as an exception or cancelled for the following reasons: delivery partner was unable to contact you, could not locate your address, incorrect phone number or delivery address was provided, or the pincode entered was incorrect.

We currently offer S, M, L, XL and XXL across our range.

Chest — measure around the fullest part of your chest, keeping the tape parallel to the ground. Shoulder — measure from the edge of one shoulder to the other across the back. Length — measure from the top of the shoulder down to the hem of the garment.

Yes. Our pieces are cut with a regular/slim contemporary fit and are true to size. Most customers find their standard Indian size works perfectly.

If you're between sizes, size up for a more relaxed fit or size down for a cleaner, tailored look. When in doubt, your chest measurement is the most reliable guide.

Absolutely. Chat with us on WhatsApp — share your height, weight, chest measurement, and usual brand size and we'll recommend the perfect fit for you personally. We'd rather help you get it right the first time than process an exchange.

Yes. We offer size-based exchanges within 7 days of delivery. Visit the Returns & Exchanges portal, enter your order details, and select the correct size. One exchange per order is permitted.